Frequently Asked Questions

How do I book a lodge?

Browse our directory, find a lodge you like, and click the Call or WhatsApp button to contact the owner directly. We do not take bookings or payments.

Is Joburg South Stays free to use?

Yes, absolutely. Travellers can search and contact lodges for free. Lodge owners can also list their property at no cost.

How can I list my guest lodge?

Simply call us at 076 976 1286 or email info@joburgsouthstays.co.za. We’ll add your lodge for free; you can upgrade to Premium for R350/month for top placement and richer details.

Are the listings verified?

We verify each lodge before publishing. Premium listings receive an extra verified badge. We encourage guests to double‑check details before booking.

What should I do if I have a complaint about a lodge?

Email fraud@joburgsouthstays.co.za for serious issues. For general complaints, use info@joburgsouthstays.co.za. Anonymous tip‑offs can be sent to anonymous@joburgsouthstays.co.za.

Do you handle payments?

No. We are a directory only. All financial transactions are between you and the lodge owner. Always confirm payment details directly with the owner.

Can I view lodges in a specific area?

Yes. Use the area filter on our homepage or visit the dedicated page for each suburb: Turffontein, Rosettenville, Linmeyer, Kenilworth, La Rochelle, and Bellavista.

What are the benefits of upgrading to Premium?

Premium lodges appear first, have a star rating, full description, photo gallery, and a ‘Book Direct’ button. This increased visibility often leads to more bookings.

How can I protect myself from scams?

Always verify the lodge by speaking to the owner, asking for recent photos, and using secure payment methods. Avoid paying into personal accounts without full confidence. See our safety tips on the About page.

How do I get in touch with Joburg South Stays?

Call 076 976 1286 or email info@joburgsouthstays.co.za. For website development services, contact Mondisec Web Studios at info@mondisecwebstudios.co.za.